LOFT Outlet opened its first store in 2008 and has 166 stores across the United States and Puerto Rico. The LOFT Outlet & Ann Taylor Factory e-Commerce Sites Were Long Overdue Ann Taylor Factory & LOFT Outlet’s New E-Commerce Website Here’s everything you need to know about these new and exciting e-commerce shopping sites. Ann Taylor Factory and LOFT Outlet have launch e-commerce sites that finally make snagging their cute clothes as simply as a few clicks on your keyboard. Well, they’ve just made shopping a whole lot easier. In addition to work attire, both shops are also killing it when it comes to casual wear, shoes, and even accessories. Is that too much to ask!?įor years, Ann Taylor Factor and LOFTOutlet have been providing just that: styles that aren’t so over-the-top trendy you won’t be able to wear them next week, but that are still modern, elegant, and really well priced. All we want is quality fabrics and sharp silhouettes that look just as amazing when you’re out to dinner after work, as they do in your morning meeting.
#Anntaylor loft outlet professional#
There are times when you are in desperate need of new professional attire like skirts, dresses, and suits, but would rather not spend a small fortune to buy them. I called her back and told her that I had gotten a credit back BECAUSE of my credit card company and that I would never shop at Ann Taylor or LOFT again.SheFinds receives commissions for purchases made through the links in this post. The senior director of client contact at LOFT called and left me a message and said that I should take up the matter with my credit card company. On December 8th I finally got a credit on my credit card. 6th, I hadn't heard from her so I contacted my credit card company to dispute the charge. I heard nothing and printed out all my emails with customer service and wrote a letter to the senior director of client contact at LOFT. The 21 days had passed and no word of return or exchange. I exchanged emails with customer service and was told that the merchandise was received and would be credited within 21 days of receipt. I returned two pairs of pants at the end of October to exchange for a smaller size. I love their products but the online & return exchange experience that I had was unsatisfactory.
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How to return an item to Loft: Next steps Online purchases can be returned in-store or by mail. In-store purchase must be returned in store. Take your item into a store for an exchange. Gift returns within the 30-day window are refunded with an online e-gift certificate. Note that merchandise credits for online purchases are issued via email as e-gift certificates. Loft returns without a receipt: If you don’t have a receipt or proof of purchase, you’ll get a merchandise credit for the item’s current selling price. If you miss the 30-day window, you can exchange the item or get a merchandise credit for the current selling price (which may be different from what you paid).
Loft’s policy says “or merchandise credit.” Normally when you meet these two requirements, most retailers will issue your refund as a credit to the original form of payment. You return the item within 30 days of purchase.They say they’ll refund to the original form of payment or a merchandise credit if you fulfill two conditions: Loft’s return policy is vague with respect to returns. Items purchased in store and online can both be returned or exchanged in a Loft store. You can bypass the return shipping fee by taking your merchandise to a store. You can get your return invoice from Loft here. Skip this step and your return will be delayed. Note: You must include Loft’s return invoice with your return.
Ship the merchandise with your return invoice here: You can also return the product on your own, without Loft’s shipping label. If you use Loft’s return shipping label, your refund will include a $7.95 deduction for shipping. Same goes for items with a selling price that ends in 77 or 88 cents.īudget Fashionista Tip: Get coupon codes now with Capital One shopping. You can also return items that were damaged when you received them.įinal sale merchandise is not eligible for returns or exchange. Products eligible for return are unworn and unwashed. You can return purchases made from Novemto Decemthrough January 31, 2023. Beyond 30 days and you will be refunded in merchandise credit. Plan on making your returns to Loft within 30 days of the purchase date. You can find the official Loft return policy here. Budget Fashionista provides this review of the Loft return policy for informational purposes only.
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